Support

Last updated: 20 October 2026

Need help with an order, your account or riding with Bhook Laagi? We answer every day, 10 am to 11 pm (Pakistan time).

Fastest: in the app

Customers: open Profile → Help & Support, or tap Get help under any order. You can also chat with your rider during a live order.
Riders: open Account → Call support. In an emergency during a delivery, use the SOS button.

Phone, WhatsApp and email

Forgot your PIN?

Call or WhatsApp us from the number on your account. After we confirm it is you, we reset the PIN so you can set a new one.

Report abuse or a safety problem

In the app you can report a chat message, a rating comment or a person, and block them. You can also call or WhatsApp us. We review every report within 24 hours. If anyone is in immediate danger, call 15 (police) first.

Delete your account

You can delete your account inside the app, or follow the steps on our delete account page.

Policies

Contact us

Bhook Laagi, Fateh Jang and Attock, Pakistan.
Phone / WhatsApp: 0309 9718473
Email: hello@bhooklaagi.com