Delete your Bhook Laagi account

Last updated: 23 October 2026

This page explains how to delete a Bhook Laagi account (the customer and rider app by Bhook Laagi) and what happens to your data. Account delete karne ka tareeqa neeche hai.

Option 1: in the app (instant)

• Customers: open the app, go to the Account tab, tap Delete account and confirm.
• Riders: open the app, go to the Account tab, tap Delete account (Account delete karein) and confirm.

Your account is deleted straight away and you are signed out.

Option 2: without the app

Send us a deletion request from the phone number on your account:

• WhatsApp: 0309 9718473
• Email: hello@bhooklaagi.com with your phone number and whether you are a customer or a rider.

We confirm the request with the owner of that number, then delete the account within 7 days and tell you when it is done.

Before you delete

• Riders: finish any delivery in progress and hand over the cash you collected.

What we delete

• Your name, phone number, email and PIN.
• Your saved details and push notification tokens.
• For riders: CNIC and driving licence numbers, vehicle number, photos of your CNIC and licence, your selfie and your profile photo.

What we keep, and for how long

• Order, payment, earnings and cash records, without your name or phone number, for up to 6 years for accounting and tax.
• Order chat, ratings and reports, no longer linked to your name or phone number, for safety, dispute handling and legal requests.

More detail is in our Privacy Policy.

Contact us

Bhook Laagi, Fateh Jang and Attock, Pakistan.
Phone / WhatsApp: 0309 9718473
Email: hello@bhooklaagi.com